Continuous excellence in medical care and improvement in patient and family experience cannot be achieved by healthcare providers in isolation. It requires patient and family involvement. JHAH staff members have established four Patient & Family Advisory Councils (PFACs) covering our facilities.
Patient & Family Advisory Councils will act as the vanguard to activate the partnership between patients and families and staff in creating a person-centered healthcare culture.
Dr. Daniele Rigamonti, JHAH CEO
JHAH Patient & Family Advisory Councils – (PFAC) comprise patient and family representatives and JHAH staff that meet the following criteria:
I was born in the RT clinic, and I felt it is my social responsibility to help and point out shortfalls and good practices,” said Mohammad Al-Ghamdi, Shift Superintendent, Ju’aymah, and RT-PFAC member. “The day I got the invitation to serve on the advisory council, I was hesitant, but I decided to attend and see how good and honest the committee was. Truly speaking, I was touched.
Mohammad Al-Ghamdi, Shift Superintendent, Ju’aymah, and RT-PFAC member